Competition and Markets Authority investigation

Ensuring the veterinary nursing voice is heard

On 7^th September 2023, the Competition and Markets Authority (CMA) launched a review of the veterinary sector in the UK, which will investigate the provision of veterinary services to include client experiences and accessibility of information to be able to make financial and treatment decisions for their pet. As the professional representative body for UK veterinary nurses, the BVNA has been engaging with the CMA throughout its ongoing investigation.

On 12^th March 2024, following the findings from its initial review, the CMA announced plans to launch a proposed Market Investigation Reference (MIR).

More information about the CMA review to date is available on the GOV.UK website here.

Below, you can find our responses in relation to the CMA investigation, plus some additional resources which may be helpful to you and your colleagues.

2026

16th September 2026: Blog – The CMA investigation: What does it mean for veterinary nurses?

20th August 2026: Joint response to CMA Draft Substantive Order and Undertakings

30th July 2026: Joint response to CMA Draft Funding Order and Undertakings

24th March 2026: BVNA responds to CMA final decision report surrounding UK veterinary sector

6th January 2026: Joint response to CMA commissioned consumer research

2025

28th November 2025: Providing a strong voice for veterinary nursing during CMA formal hearing

14th November 2025: BVNA responds to CMA provisional decision

14th November 2025: Joint response to CMA provisional decision

19th October 2025: CMA webinar – Helping veterinary professionals understand the CMA’s provisional decision in its market investigation

27th May 2025: Joint response to CMA remedies working paper