Hopefully, we all enjoy our work, but it would be unrealistic to assume we never have problems. Sometimes we perceive these are the fault of someone else and we want to complain. Complaints can be about almost anything, personal relationships, harassment, policies, job duties, pay, parking or the vending machine.

Author

Nicky Ackerley BA(Hons)

Nicky is the owner of HR Support Consultancy. She has a BA(Hons) in Business Studies, is a member of the Chartered Institute of Personnel and Development and has been a practising HR manager for more than 20 years. HR Support Consultancy has provided the BVNA Members Advisory Service (formerly known as the Industrial Relations Service) since it began in 2002.

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To cite this article: • VOL 35 (04) • April 2020 • Veterinary Nursing Journal pp90

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