ABSTRACT: Delegation isn’t just about telling someone what to do and expecting them to get on with it! It is a two-way process which, if managed well, can help to build teams, improve efficiency in the workplace and help with staff retention through motivation. In every situation, veterinary surgeons and RVNs must ensure that tasks are delegated only to those who have the appropriate competence to handle them. When delegating, who is responsible and accountable for the task carried out? How can the RVN know that tasks will be carried out competently and without compromising patient care? How is successful delegation achieved?

Author

Lisa Cooper, RVN CVPM

Lisa qualified as a VN in 1999 and joined the Goddard Veterinary Group in 2001. She was promoted to manage the Group’s hospital in Wanstead in 2008 and subsequently gained the Certificate in Veterinary Practice Management. Lisa is responsible for the day-to-day running of Wanstead Veterinary Hospital and its staff.

Keywords: Feature, Guide, Delegation

To cite this article: Veterinary Nursing Journal • VOL 28 (04) • April 2013 • pp136-137

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