ABSTRACT: The education of clients by the veterinary nurse is an important role, which helps to improve animal welfare. From the very simple waiting room displays to the more time-consuming clinics and client evenings, there are methods to suit various situations with associated benefits for the patient, as well as the practice and client. Besides improving welfare, increased client transactions help to improve profit margins and the bond between client and practice. It is recognised that the human-animal bond is very strong and the education of clients on preventive medicine and disease helps to maintain that bond for as long as possible.

Author

Emma Aitken AVN (Small Animal) Dip-HE CVN RVN

Emma has a keen interest in promoting animal welfare and runs a company called Pet Train, which provides first-aid training to the public. She also awards the Animal Nursing Assistant qualification to students, on a distance-learning basis. In her own time, Emma is welfare officer for a branch of Cats Protection, and looks after her two children, her Labrador retriever, Hazel, three cats, and chickens and tortoises.

Keywords: Features, Practice, Education

To cite this article: Veterinary Nursing Journal • VOL 29 (05) • May 2014 • pp178-180

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