22 September 2021
MMI survey of SVNs and newly qualified nurses reveals unhealthy work culture
Preliminary findings from survey of student and newly qualified veterinary nurses carried out by the RCVS Mind Matters Initiative, raise fresh concerns around levels of workplace related stressors and unhealthy working culture across the profession.
BVNA Junior Vice President, Alex Taylor and lead in the BVNA’s campaign to raise awareness about veterinary nurses who suffer from a chronic illness or condition, says:
‘The results of this survey are upsetting, but sadly not surprising. I think most veterinary nurses have either experienced or witnessed bullying in practice and it is something that we, as an industry, need to get better at recognising early on and dealing with appropriately. Working in practice can be challenging and stressful, but it’s so important for students and newly qualified nurses to be given the opportunity to learn and grow, without experiencing incivility, discrimination or bullying behaviours from others.
It was good to see that student nurses felt well supported by their clinical coaches and that they know how to access help, but clearly more investigation, guidance and support is needed in this area, which is why surveys like this are so vital. The BVNA is really pleased that the RCVS MMI will be looking more closely at the mental health and wellbeing of veterinary nurses over the next few years, and we are hoping to work closely with them to further identify what needs to change, encourage discussion and provide support where needed’.
Carried out by the Royal College of Veterinary Surgeons (RCVS) Mind Matters Initiative (MMI), the survey of over 650 people revealed that 96% of respondents agreed or strongly agreed that bullying and incivility was a serious problem in the profession.
Furthermore, nearly three-quarters (70%) of respondents had personally experienced a mental health concern and only half had received professional support for their concern. Over eight in 10 (82%) said that they thought veterinary nursing was a stressful career.
The survey was conducted to address the current research gap in the mental wellbeing of those working across the veterinary nursing profession. Participants were asked questions on a range of mental wellbeing areas including the level and quality of support available in education and work settings, stress, discrimination and bullying in educational and work settings and coping strategies for stress and mental ill-health.
Some of the additional key findings from the survey were:
- One in five (20%) respondents have witnessed or experienced discrimination in an educational setting and around one-third of respondents had witnessed or experienced discrimination in a practice setting
- Less than one in five (18%) respondents said they believed that veterinary nursing is a well-respected profession
- Just over half (51%) feel positive about their future in veterinary nursing
However, the survey suggested there was a good level of awareness within the profession about how to access mental health support, with three-quarters (75%) of respondents saying that they knew where to access support for mental health if they need it and almost three-quarters (70%) found their clinical coach supportive.
The full findings of the survey will be revealed at the upcoming MMI Student Veterinary Nurse Wellbeing Discussion Forum, taking place on Wednesday 3 November. Attendees will have the opportunity to discuss the key challenges highlighted in the survey and discuss how they think they can be addressed. The results will also be published at a session led by Jill McDonald, VN Futures Project Coordinator at BVNA Congress, taking place Saturday 2 October – Monday 4 October.
Lisa Quigley, Mind Matters Initiative Manager, commented: “A number of our survey findings are extremely concerning, particularly the high levels of bullying, incivility and discrimination reported by participants. We conducted the survey with the intention of finding out more about what systemic issues across workplace practices were impacting on the profession’s mental health. We want to thank everyone who took part and shared their experiences with us. There were some upsetting accounts shared with us about experiences of bullying and discrimination – no one should go through this at any point in their life, let alone at their place of work. Decisive action needs to be taken to tackle this and we will be using the findings of the survey to help form our 2022-2027 strategy and decide what resources and training we create for the profession. Supporting the wellbeing of veterinary nurses and student veterinary nurses is one of our key priorities, and will be part of all future MMI activities.”
“I would encourage as many veterinary nurses and student veterinary nurses as possible to attend the upcoming Student Veterinary Nurse Wellbeing Discussion Forum and our session at BVNA to have your voice heard about what steps need to be taken to improve the mental wellbeing of the profession. We recognise that these results may bring some difficult emotions to the fore for many people, and we would encourage anyone who has experienced bullying or discrimination to seek help from an organisation such as Vetlife or the National Bullying Helpline. I would urge anyone who witnesses bullying or discrimination in the workplace to speak out, wherever it is safe to do so. This takes immense courage, but it is only by calling out this behaviour that it can begin to be addressed. We will be launching Active Bystander training in early 2022, to equip people with the confidence to call out unacceptable behaviour, and the skills to proactively support colleagues who have been targeted.”
Matthew Rendle, Chair of the RCVS Veterinary Nurses Council, added: “As a veterinary nurse some of these results were a difficult read and I would like to thank those student vet nurses and newly qualified vet nurses who came forward with great honesty and bravery with their views and experiences, as it couldn’t have been easy.
“We take these matters very seriously and opening up the conversation is an important first step. I hope that, following these results, we can take look at things such as strengthening reporting mechanisms for bullying and discrimination and encouraging better workplace practices to mitigate against these incidents.
“While it’s easy to focus on the negatives, I do think that these survey results have given us positive steps to build on, not least that people know how to access mental health support so they’re not suffering in silence and the role that our amazing clinical coaches are playing in supporting people with their mental health, and how we can better give them the tools for this support.”