Watch the trailer below for Learning from mistakes, building safer systems by Elly Russell MA VetMB CertAVP(GSAS) MRCVS. If you want to watch it in full, click on buy on the video.

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Nurses are at the heart of driving improvements in the quality of the care in practice and are central in building practice systems that make it easier for us to get things right.

We all go into work wanting to deliver the best possible care for our patients and our clients. But delivering veterinary care is complex and things don’t always go according to plan. Humans are fallible and we all make mistakes.

Watch this webinar to learn how important it is to talk about mistakes, to offer ourselves kindness when things don’t go the way we intended and how to turn mistakes into changes and improvements in practice.

You may notice that a segment of this webinar has been re-recorded. Unfortunately, during the live event we experienced some technical issues, and so to improve the experience of watching this on catch-up we have replaced the affected sections. We hope you enjoy the recording.

Have you ever thought about becoming a BVNA member? Members receive a copy of the our Journal (VNJ) and have access to thousands of VNJ online articles. All members benefit from the Members Advisory Service, as well as discounts on events and courses. Members have an online community for sharing information and there are blog articles, press releases and member campaigns to check out.

We’re here to help you on your nursing journey and at every stage of your career, and we will be your Voice for Veterinary Nursing to ensure our collective voices are heard.

Come and join the biggest community of veterinary nurses in the UK and be part of the BVNA family.