Language is important to all species. How dogs and cats communicate with each other, and importantly for veterinary staff, how they communicate with humans can mean the difference between a successful vet visit, or an unhappy pet and caregiver. This webinar will discuss canine and feline body language and how to interpret it in the veterinary setting, as well as discussing our own body and verbal language.

This webinar will cover:

• Discuss stress free visits to the vets and why it is important
• Discuss common body language signs for dogs and cats
• Discuss how we use our own bodies, and voice

Speaker: Nikki McLeod BSc(Hons) PGDip(CAB) NCert(Behav) RVN ISFM CertFN & AdvCertFB

A crazy cat lady and self-confessed study geek, Nikki has been a RVN since 2000. With her fingers in many pies, she splits what little time she has, between working as the Cat Advocate, and a consulting nurse, for a small animal practice in Fife, Scotland. She is currently on secondment, working on supporting staff with a new Practice Management System.

Not satisfied with gaining her first undergraduate degree at the age of 50, she has recently qualified from the University of Edinburgh with a Post-Graduate Diploma for Clinical Animal Behaviour, with a vision to become a practice-based Clinical Animal Behaviourist.

She is also keeping a BVNA seat warm for three years, while also campaigning for promoting excellence in animal behaviour and training as a trustee for the Animal Behaviour and Training Council.

When work and studies doesn’t consume her brain, her husband and kids fry it gently and keep her on her toes. Sleep is optional